QUOTE ( 0 )

got questions? we got answers

frequently asked
questions

Product frequently asked Questions

What makes For Keeps Australia’s number one pick for branded merchandise?

Forkeeps Merch - The Promotional Product Specialists

If you haven’t thought about going creative with your marketing, now’s the time! With a rich marketing competition, you need to come up with the most effective strategies while combining innovation and comfort.

And promotional products are the ultimate key that provide your marketing campaigns the boost you need. Our corprate gifts and branded products will keep you in the forefront of your client’s mind.

We have a range of printing methods that we can print your logo on products with. They include digital print, pad print, screen print and laser engraving, depending on your preference and what suits your logo best.
A vector file is a graphic design file format we require your artwork in (.eps or .ai or high-resolution pdf), a vector file format allows us to resize the artwork sharply so that it goes on to the product that you're wanting in the best quality possible.
We require your artwork to be supplied in vector file format which is .eps or .ai or high-resolution pdf. If you don’t have this format or have any questions about this, one of our friendly staff will be able to help you via email or over the phone.
With an extensive selection of over 40,000 products, we truly have something for everyone. Since 2007, our customers have consistently favoured items such as tote bags, pens, notebooks, stress balls, lanyards, drink bottles, coffee cups, clothing, and umbrellas. To ensure we meet every need, we offer a wide variety of options across all categories, making it easy to find the perfect fit for everyone.
Submit Your Details: Share your artwork (e.g., vector file), preferred print colours, due date, delivery address, and the products you'd like to order through our online quote form. Quote Approval: You’ll receive a quote from your Account Manager, and once you approve the pricing, we can proceed. Review Digital Mock-Up: We’ll create a digital mock-up showing how your logo will look on the product. Approve Mock-Up and Confirm Order: Once you approve the mock-up and give the go-ahead, we’ll move forward with production. At this point, no changes can be made, and we’ll send an invoice for payment. Payment and Dispatch: After payment is received, we’ll complete production and ship your products to the provided address. I have re – ordered some of the question positions as they did not make sense where they were sitting. What makes ForKeeps Australia’s number one pick for branded merchandise? ForKeeps Merch – Your Promotional Product Experts If you haven’t explored creative marketing yet, now is the perfect time to start! In today’s competitive marketing landscape, combining innovation with practicality is essential. Promotional products are the ultimate tool to give your marketing campaigns the boost they need. Whether it's for clients, staff, or gifting opportunities, our high-quality corporate gifts and branded products help you stay at the forefront of everyone’s mind. Plus, with our award-winning customer service, you can count on us to deliver exceptional results every time.
Yes! Before printing, we will send you a digital mock of your order to ensure everything looks just right. If any changes are needed, you can let us know, and we’ll make the necessary changes before moving forward with production.
Yes, we can send you a sample. We will first provide you with a quote to ensure the product aligns with your budget and to ensure your design is suitable for the product.
Yes, you can print multiple colours. We offer a variety of print options to suit your design needs. Email us your design, and we’ll provide the best print option for you.
Yes, we can assist with adjusting your design. We have an in-house graphic designer who can help with your logo. We can make any changes, remove text, or redraw it in the correct format. You don't need to worry about that.
Delivery frequently asked Questions

Why Choose Us? ForKeeps Merch USP

At ForKeeps Merch, we’re a proud family-owned business based in Melbourne, operating since 2007. With over 200,000 orders and 2 million products processed each year, we have the experience to deliver exactly what you need. By working directly with suppliers, we offer unbeatable pricing across Australia, with no hidden setup fees. When you choose us, you're supporting a local business committed to on-time delivery, exceptional quality, and award-winning customer service. We’re here to make your merchandise experience easy, affordable, and stress-free.
Forkeeps Merch ships Australia-wide, so there's no location in Australia that we can't service.
How long will It take to get my order? For most products on our website, Decoration application typically take about 10 business days to process and dispatch. Shipping may take an additional 2-3 days, depending on your location. For larger bespoke offshore orders, production and delivery can take anywhere from 4 to 12 weeks, depending on the product. If you need your order sooner, we offer a rush service on select items. Please contact us for more details.
Simply browse the products on our website and select your preferred item(s), quantity, and decoration method. Then, click "Free Quick Quote" to add them to your quote cart. Once you've added all your items, fill in your order details and click "Request Quote Now." Our sales team will get in touch with your quote shortly!
You can reach us through any of the following methods: Phone: 1300 795 801 Email: sales@forkeepsmerch.com.au Live Chat: Visit our website and click on the live chat feature to speak with a team member instantly.   We’re here to assist you with all your merch needs and look forward to hearing from you!
Yes! All of our orders are shipped via express courier, ensuring fast and reliable delivery. Ask your Account Manager for approx. delivery timeframes for your location.